Purchasing Lakeland Mills log furniture products is an excellent decision. Our products are guaranteed to perform free or manufacturing defects for 1 year after the date of purchase.

Your new log furniture will arrive in satisfactory condition, free of manufacturing defects.

  • Any problems with the delivery, such as shortages, quality problems or damages other than received in shipping must be reported within 14 days to 800-427-5136.
  • Concealed damage must be reported immediately upon receipt.

Representatives of Lakeland Mills will determine the proper handling of any claim according to the nature of the problem. One of the following methods will be used:

  • Item replacement.
  • Item returned for inspection, with credit determined by the inspection.
  • Issuing an order to destroy for proper credit allowance.

Should for other reasons, our cedar log furniture products fail to live up their consumer warranty, Lakeland Mills will provide any necessary components, free of charge, to repair a nonfunctional unit for the end user.